Our Commitment to Your Peace of Mind
At ChiDestiny, we strive to ensure that your journey toward personal clarity is supported by authentic tools and transparent service. We understand that sometimes plans change, and we are here to assist you.
1. Digital Products: E-books & Meditation Courses
Policy: Final Sale
Due to the intangible nature of digital content, all sales of e-books and online meditation courses are non-refundable once access is granted or the download link is provided.
Exception : If you experience technical issues preventing you from accessing the content, please contact us within 7 days, and our team will ensure your path to mastery is restored.
2. Physical Artifacts: Hand Strings & Jewelry
Policy: 30-Day Returns
We accept returns for physical products within 30 days of delivery. To be eligible, your item must be in its original, unworn condition with all authentic tags and certifications (such as GIA/NGTC) attached.
Compliance Note : Our products comply with the EU’s General Product Safety Regulation (GPSR), ensuring materials meet international safety standards for your well-being
3. Damaged or Incorrect Items
If your “meditative anchor” arrives damaged or is not the item you ordered, please notify us immediately. We will provide a replacement or a full refund, including original shipping costs, to honor our commitment to quality.
4. The Return Process
1.your Initiate : Email support@chidestiny.com with your order number and reason for return.
2.Ship : Once authorized, securely package the item. We recommend using a trackable shipping service.
3.Refund : After receiving and inspecting the item, your refund will be processed to your original payment method within 5-10 business days.